TERMS & CONDITIONS

INTRODUCTION 

This document tells you the terms and conditions upon which we will sell the goods to you. You may print a copy for future reference.

‘Business Day’ a day other than a Saturday, Sunday or public holiday when banks in The Netherlands are open for business.

‘Goods’ means the products listed on our website which we may supply.

Before confirming your order please read through these conditions and in particular our cancellations and returns policy, limitation of our liability and your indemnity below.

By ordering any of the goods, you agree to be legally bound by these conditions. You will be unable to proceed with your transaction if you do not accept these terms and conditions.

 

ABOUT US

This website is owned and operated by ANURAK STUDIO ('we'/'us'/'our'), registered in Amsterdam, The Netherlands: We have registered office at Kamer van Koophandel, De Ruijterkader 5, 1013 AA Amsterdam, The Netherlands. Our VAT Number is NL002434394B14.

Our business address is Frederik Hendrikstraat 2-2, 1052 HT Amsterdam, The Netherlands.

Our email address is contact@anurak-studio.com

 

OVERSEAS ORDERS

We may accept orders from individuals located outside The Netherlands and ship overseas subject to you paying additional shipping or postage costs.

Please note that when shipping goods internationally, you should be aware that cross-border shipments are subject to opening and inspection by customs authorities.

If we agree to supply any goods ordered from the website for delivery outside The Netherlands, they may be subject to import duties and/or additional taxes or expenses incurred due to complying with foreign regulatory requirements or laws. You will be responsible for payment of any such duties and/or taxes in addition to our price including VAT and the cost of delivery.

Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office or taxation authority for further information before placing your order.

 

ELIGIBILITY TO PURCHASE FROM THE WEBSITE 

To be eligible to purchase the goods and lawfully enter into and form a contract with us, you must be 18 years of age or over.

 

PRICING

The prices of the goods are quoted on the order page. All prices for purchases include VAT. and the Final payment will be made in EUR €. 

Prices and any other charges quoted on the order page are based on delivery of the goods in The Netherlands unless otherwise specified.

Prices quoted do not include shipping and/or delivery costs. Shipping/delivery costs will be shown separately on the order page and added to the amount payable by you.

Unless otherwise stated, the prices quoted include VAT.

At ANURAK STUDIO online store accepts most major credit/debit cards. All credit and debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, we will not be liable for any delay or non-delivery.

 

PAYMENT 

Payment can be made by any major credit or debit card.

By placing an order, you consent to payment being charged to your debit/credit card account as provided on the order form.

If you pay us by credit or debit card we will take payment from your card for the goods when we dispatch the goods to you.

We shall contact you should any problems occur with the authorization of your card.

 

GIFT CARD

Gift cards can only be exchanged for products. If your requested exchange item is of more value than the original gift receipt, you must pay the difference. cash backs for items of lesseR value will not be provided. the remaining amount on the gift card can be spent on a later occasion.

 

ORDER PROCESS AND FORMATION OF A CONTRACT 

Our website illustrates our goods and the packaging of the goods. Your computer may not accurately display the colours of the goods. Although we aim to accurately depict our goods and their packaging, there may be differences between the packaging and the colours of the goods delivered to you and those shown on our website and in our catalogue and brochure.

All orders are subject to acceptance and availability. If we are unable to supply you with the goods in your order due to matters such as unavailability of stock, materials, key staff or because we have identified a mistake in the description of the goods or the price stated by us, we will notify you. We will not proceed with the order and will refund any sums you have paid us.

If the goods are temporarily unavailable, we will notify you by email of the date they are expected to be available. You will have the option either to wait until they are available or to cancel your order. If you cancel your order, we will refund any sums you have paid us.

Any order placed by you for the goods constitutes an offer to purchase them from us.

You agree that if we contact you to acknowledge receipt of your order such communication shall not amount to our acceptance of your offer to purchase the goods.

A ‘Confirmation notice' means an email which we send to you to confirm that we have received your order. Once your package ships we will send you a notification email. 

A contract between you and us for the supply of the goods incorporating the version of these conditions in force at the time of your order will come into existence when we send you the confirmation notice relating to your order. You may print and keep a copy of the confirmation notice for future reference.

If you think that there is a mistake in the confirmation notice or if you wish to make any changes, please contact us to discuss this. If you request a change, we will tell you if that is possible and about any changes to the price, delivery or performance dates or any other changes that we need to make as a result of your request. We will ask you if you wish to go ahead with the change.

We may make minor technical adjustments to the goods to improve them or to comply with relevant laws and regulatory requirements, changes to these conditions as a result of changes in any relevant laws and regulatory requirements, changes to these conditions as a result of changes in how we accept payment from you, changes in the amount payable by you to the extent of any changes in the VAT included in the price or payable in relation to the price.

If we make any changes in accordance. We will give you written notice of the changes before we supply the goods. You can choose to cancel the contract if the change would be significantly to your disadvantage. 

 

RISK AND TITLE 

The goods will be at your risk from the time of delivery.

Ownership of the goods will only pass to you when we receive full payment of all sums due in respect of them including VAT and the cost of delivery.

 

CANCELLING YOUR CONTRACT AND RETURNS

You may cancel your order for the goods by notifying us of your decision to cancel at any time prior to us sending you a confirmation notice.

You may notify us of your decision to cancel by contacting us by sending us an email to contact@anurak-studio.com or by post to: ANURAK STUDIO, Frederik Hendrikstraat 2-2, 1052 HT Amsterdam, The Netherlands. Please provide us a statement that you wish to cancel quoting: your name, address, the name or a description of the goods and your order reference number.

 

CANCELLATION AFTER CONFIRMATION NOTICE

The cancellation period means the period between the date we send you a confirmation notice and the expiry of 14 calendar days after the day you receive the goods.

You may notify us of your decision to cancel by contacting us by sending us an email to contact@anurak-studio.com or by post to: ANURAK STUDIO, Frederik Hendrikstraat 2-2, 1052 HT Amsterdam, The Netherlands.

a statement that you wish to cancel with your name, address, the name or a description of the Goods and your order reference number.

 

COMPLAINTS 

If you have a comment, concern or complaint about any goods you have purchased from us, please contact us by email to contact@anurak-studio.com or by post at ANURAK STUDIO, Frederik Hendrikstraat 2-2, 1052 HT Amsterdam, The Netherlands.

 

LIABILITY AND INDEMNITY

We are responsible for foreseeable loss or damage which you suffer as a result of a breach by us of the contract or as a result of our failure to act with reasonable care and skill. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process. We are not responsible for unforeseeable losses.

You are purchasing the goods as a consumer. If you purchase the goods for any business purpose including for re-sale, we will not be liable for any business losses, loss of profits, loss of contracts, loss of business opportunities, loss of management time, loss of business data or losses due to interruption of your business.

We will not be responsible for any delay in delivering the goods if we have asked you to provide specified information that is necessary for delivering the goods and you have failed to provide complete and accurate information or you have provided such information later than the date we have asked you to supply it by.

 

OUR RIGHTS OF TERMINATION 

We reserve the right to terminate the contract by writing to you if you fail to make any payment to us when due and you still do not make payment within 14 days of us reminding you that payment is due.